Olivia Caramel

We ship worldwide.

You will receive a shipping confirmation email when your order has been dispatched from our warehouse. This email contains a tracking link for you to follow the progress of your shipment. It can take up to 1 working day for our warehouse to prepare the order.

Delivery times depend on the destination:

Delivery within Spain and Portugal takes 2 to 3 working days.

For the rest of the world, deliveries take 3 to 5 working days.

During busy sales periods deliveries may take up to 6 working days longer than usual. 

Shipping costs are clearly stated HERE

Our prices include all taxes and duties for the following areas: EU, United States, United Kingdom, Australia, New Zealand, Canada, China, Hong Kong, Israel, Japan, Norway, Singapore, South Korea, Switzerland and UAE.

Other countries might be subject to duties and taxes upon receipt and payable by the customer.

Augusta allows the return of full price goods within 14 days from the day you received your parcel. All items bought during sales or promotions (including outlet) can be exchanged for another item or online credit within 14 days but not refunded. Online credit cannot be exchanged for cash refund at any point. For further information, please visit our Returnspage.

Please see our Returns Portal to process any returns or exchange

The first size exchange is free. The returned item must be in the same condition as you received it and the exchange must be requested within 14 calendar days from the date of receipt.
Products purchased during sale or promotions (including Outlet) can also be exchanged following the same procedure.

For size exchanges please submit your request by accessing our Returns Portal here.